AMAZON FBA REFUNDS & REIMBURSEMENTS SERVICE
The safe & easy
way to get all your missing FBA reimbursements
Our case managers check for missing reimbursements & fee overcharges every day, so you can focus on growing your Amazon business.
• Setup in minutes
• Recovery estimate in 24 hours
Why Our Clients Love Seller Repay
We recover more money than our competitors
Our experts, paired with our proprietary in-house software, maximise recovery in ways that other services or self-service processes can't. Clients typically see a 30-50% boost in their reimbursements when they sign up with us.
Learn about our comprehensive approach
We take the stress
out of Amazon Reimbursements
Our proprietary software analyses 18 months of Amazon data to identify a comprehensive list of over 27 reimbursable events. We will continue to actively monitor your account to identify new events every 24 hours.
Your dedicated case manager will work on your account daily, from our offices in Brighton, England.
Learn more about our Case Management
We're 100% Amazon Compliant & Secure
We're featured in Amazon's Marketplace Appstore and fully comply with Amazon's Terms of Service. Our Recovery Specialists manually review and file each claim, ensuring we follow the correct protocol for every reimbursement type.
Learn about why thousands of Sellers trust us
You’ll receive a weekly invoice for 20% of what we recover with details on exactly how we got your money back. We only get paid when you get paid, and you can cancel at anytime.
Pay nothing up front & receive transparent billing
Inbound
Warehouse
Returns
Fees
Inbound Shipments
to Amazon
Amazon often makes mistakes in receiving your shipments at their fulfilment centres. We'll make sure Amazon reimburses you when they don't accurately receive your inventory. Track everything live through our transparent dashboard and see exactly how much we have helped recover for you.
• Missing Units
• Overage Units
• Document Management
Mistakes in Amazon's Warehouses
We provide a comprehensive analysis of Amazon's mistakes with your inventory while at their fulfilment centres.
We always wait 30+ days to make sure Amazon can reconcile your inventory first, and only submit a claim manually once Amazon has failed to reimburse you.
Destroyed • Lost • Historical Reconciliation • Damaged
Orders with
incorrect FBA fees
Merchants are often overcharged for dimension/weight-based fees, storage fees, restocking fees, and sales commissions. Seller Repay identifies these scenarios and recovers your money.
We'll help make sure Amazon has the correct dimensions and weights recorded for each SKU so that you don't get overcharged on fulfilment fees with every order
Daily Monitoring • Fix FBA Fees • Past Overcharges •
True Dimensions
Mishandled
Refunds & Returns
After requesting a refund or replacement product, customers often fail to return the original product, return a damaged product, or return an entirely different product. Some of the claims we explore include:
Missing Customer Return • Amazon-Initiated Refunds • Incorrect Item Returned • Incorrect Refund Value
We support
Global Amazon marketplaces
Join thousands of sellers who trust Seller Repay!
“We've been working with SellerRepay for about one year now and we are very happy with the service. We appreciate that SellerRepay has helped us recover tens of thousands of pounds that were 'lost' in the Amazon system.”
— Stephen, UK Seller
“SellerRepay does all the work, refunds show up in your Amazon account and SR's share is automatically charged to your credit card. I couldn't ask for a better service. Great job, guys!”
– Monika, German Seller
“The SellerRepay team does a great job of identifying and taking care of our tickets. I love that I can just leave it to them and its done. We've saved a ton of money over the course of the year.”
– Nick, USA Seller